IMAGE Management, LLC is pleased to provide in-warranty and
out-of-warranty service for Horcher ceiling and
floor model patient lifts. We also sell/install/service new
Horcher lifts
If this is not a
Horcher Service Request or for other ways to contact us,
go to our Contact Us Page. If you
are looking for product information, please visit our
main menu.
We plan to develop information related to regular maintenance
of your lift, basic troubleshooting steps, etc. Keep visiting our
site. Until then, please contact us with your questions/problems.
Owner's Name
Contact Name
(if different)
Title (if applicable)
Company
(if applicable)
Address
E-mail
Phone
Work Phone
Cell or Alternate Phone
Fax
How
would you prefer to be contacted?
Which phone number if more than one number given?
Key Facts about your Barrier
Free Lift:
Lift Serial Number:
(It is on a sticker on your lift.)
Approximate Age or date of purchase:
Type of Lift:
Other Product - not in list:
Who did you purchase
your product from? (Name of Dealer)
Questions related to routine
maintenance and/or troubleshooting service issues:
Is your lifting strap frayed, cut, folded, creased or has
any other damage? Please check the entire length of the strap by
lowering the lift to its lowest position.
Comment related to strap:
Are you slings frayed, cut or damaged?
Comment related to sling:
Is your hand control functioning or is it damaged or not
responding?
Do you faithfully charge your lift's battery(ies)?
Is your lift slow in responding -- indicating batteries may
be weak?
If you are having a problem of some kind, did it manifest
itself over a long period or did it appear suddenly?
How long has it been since your lift was serviced and what
was done?
Please Describe Your
Current Problem (if any) or Question?
Please provide as much detail as possible.
Glance at the questions above to help with the troubleshooting.
Please contact me as soon as possible regarding this matter.
