Microsoft Dragon® Medical One is a secure, portable, accurate, cloud-based medical dictation application available on a subscription basis and is licensed per-user.
Microsoft acquired Nuance
Microsoft acquired Nuance Communications, Inc., the original manufacturer of the Dragon products. https://news.microsoft.com/source/2022/03/04/microsoft-completes-acquisition-of-nuance-ushering-in-new-era-of-outcomes-based-ai/ While Microsoft has been diligently assimilating the Nuance-branded products/websites/branding/etc., you will still see mixed branding, website links on the old and new websites, etc. Contact us with any questions or issues.
THE DRAGON® MEDICAL ONE DIFFERENCE
Dragon® Medical One is a conversational AI platform product that provides higher performance, measurable outcomes, and a competitive edge for healthcare organizations. Microsoft has the deep domain expertise to provide the entire Dragon® Medical One product -- from its highly-accurate recognition of medical dictation to its secure/compliant hosting on Azure.
At over 1,000 large healthcare organizations, Dragon® Medical One users benefit from a variety of features and capabilities -- greater accuracy and automatic updates, greater ease of installation, true cloud deployment with no hidden costs or additional hardware needed, built-in productivity tools and access beyond the EHR, a more robust mobile microphone app, HITRUST CSF certification and uptime guarantees, and high user satisfaction and quantifiable outcomes.
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Looking for Dragon Copilot or DAX Copilot information? Dragon Medical One is the foundational product for these products so you are looking at relevant information. For information about DAX Copilot and Dragon Copilot, go to our Nuance DAX Copilot page.
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Keep reading for more about Dragon® Medical One
Dragon® Medical One is the premier medical dictation product that allows dictation, selection/correction of text, vocabulary customization, creation of personalized auto-texts to insert text/templates and perform steps and more.
Dragon Medical One users dictate into a very-small-footprint local client app that transmits the audio to the cloud for processing and returns text. Users can use as many PCs as they'd like, logging in with their email address to access the product.
See Dragon® Medical One user interface at left.
This picture shows the very-small Dragon® Medical One DragonBar icon with the menu clicked.
NOTE: This DragonBar image shows a menu item for DAX Copilot - the popular Microsoft AI note-writing product add-on to Dragon Medical One. DAX Copilot and/or Dragon Copilot is purchased separately. Contact us for more info about DAX Copilot.
Dragon® Medical One® allows the creation of custom vocabularies, auto-text "commands" with fill-in-the-blank placeholders (which can contain default values), select-and-say voice editing, navigation commands and more.
Users can use a variety of physical microphones such as the Philips SpeechMike or the no-charge PowerMic Mobile smartphone application that lets your smartphone be your microphone.
Learn more and see Dragon® Medical One in action in this short video:
(Overview at beginning, then short demo at about 50 seconds.)
Why Dragon® Medical One?
Cloud-based single voice profile
Dragon® Medical One user profiles are stored in the cloud and are always there, backed up, ready-to-go, etc. with no user/IT work required. Dragon® Medical One users can go to any machine with the very-small, easy to install Dragon® Medical One client software, log in, place their cursor and immediately begin dictating with their voice profile.
PowerMic Mobile
Dragon® Medical One users can utilize their smartphone as an input device by using the PowerMic Mobile app on their smartphone. The PowerMic Mobile app includes the ability to program on-screen "buttons" to start/stop the microphone, advance between [fields] and more. There is no added charge for use of the PowerMic Mobile app.
See image at left showing the popular PowerMic Mobile smartphone app.
Users can also make use of a variety of physical microphones including the popular, programmable handheld Philips SpeechMike.
Automatic updates and ever-improving accuracy
Updates are issued more frequently as development teams utilize modern development methods to incorporate field feedback and important integration requests into updates that can be pushed automatically or set for a planned install, depending on whether you have customized your installation to integrate with virtual desktops or some other advanced environment.
Dragon® Medical One speech recognition is always improving as Deep Learning AI techniques continuously learn from the 300 million minutes of cloud-based audio and 3 billion lines of medical transcription processed annually.
Worry-free IT
IT staff and users with contract/no IT support will enjoy the simplified environment of cloud-based Dragon® Medical One. The small locally-installed client can be installed quickly and then the user can just sign in, place the cursor and starting dictating.
No more worrying about the location/synchronization/saving of user profiles as profiles are saved in the cloud and are available anywhere.
Automatic updates (mentioned above) can reduce the workload of IT. Even if IT has chosen to not allow automatic updates (because of your site's specific configuration), planned installations can take place quickly and may be deployed in a variety of quick-to-roll-out methods.
Security and reliability
Compliance with healthcare privacy, data security and other laws/standards is a top Dragon® Medical One priority. Your dictated audio and transcribed text are communicated over 256-bit encryption channels using TLS protocols to ensure end-to-end security.
Nuance knows medical dictation is a mission-critical application for healthcare providers so it has built Dragon® Medical One with enterprise-class performance and responsiveness.
Dragon Medical One Analytics
Dragon® Medical Analytics gives system administrators access to individual and site-wide usage metrics and trends so they can optimize clinician efficiency, productivity and workflow.
Pricing:
Dragon® Medical One is a subscription product that can be purchased in one of two budget-friendly options. Users can either pay their subscription monthly or pre-pay the entire contract term -- whichever works best for your budget. Prices are standardized by the manufacturer and the subscription fee is billed on our behalf directly by the manufacturer's billing agent.
Dragon® Medical One Cost?
There are two elements to Dragon® Medical One new-user pricing: an ongoing subscription cost PLUS a one-time, upfront new-user training/installation cost. Details on each are below.
- Dragon® Medical One Subscription cost?
- Cost is:
- One-year contract - $1,188 per user per year (which is equal to $99 per user per month)(Default)
- Two-year contract - $1,068 per user per year (which is equal to $89 per user per month)
- Three-year contract - $948 per user per year (which is equal to $79 per user per month)
- Also, special pricing available for prior Dragon users:
First one-year contract - $948 per user per year (which is equal to $79 per user per month)
- Cost is:
- Choose your preferred payment cadence/timing to best align with your budget:
- Annual Lump Sum Payment - Pay for the entire term of your contract with a single lump sum payment.
This option is preferred by practices and other larger organizations.
Common reasons for use:
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- Users whose organizations prohibit them from setting up recurring monthly charges.
Users wanting to pay using conventional methods such as Purchase Orders - Users desiring the outlay occur in a particular financial period.
- Users spending grant monies or other monies that must be spent in a near-term timeframe.
- Users whose organizations prohibit them from setting up recurring monthly charges.
- Monthly Payments also available
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- Dragon® Medical One One-Time Upfront Cost?
To ensure users are very successful, the manufacturer also requires setup/training for each new user. The manufacturer requires a $525 up-front implementation/installation/training session for each new user.
(Perhaps more, for complicated installs such as certain VDI configurations. We’ll find out more about your configurations & let you know.)
Frequently asked questions
- What is the cost to start a Dragon® Medical One contract?
What is a typical first-time user cost scenario?
We are frequently asked what it takes to start a new Dragon® Medical One contract.
Here is an example new, one-year contract for one user:- Pay Annually?
- Pay the upfront, one-time cost of initial installation/training: $525
- Select a one-year contract and plan to pay annaully: $1188 for the first year
- Total initial investment: $1,713 initial cost for the entire first year
- Ongoing, for future years, the user can choose a future contract term (1-, 2- or 3-year term) and pay the annual fee described above.
- Pay Monthly?
- Pay the upfront, one-time cost of initial installation/training: $525
- Select a one-year contract and plan to pay annaully: $99 per month
- Total initial investment: $624 initial cost to get started including the first month of usage
- Ongoing, for the rest of the first year, the user will pay $99/ month for the remaining 11 months.
- At the end of the year, the user can choose a future contract term (1-, 2- or 3-year term) and pay the monthly payment ongoing.
- Pay Annually?
- What about product “maintenance”?
- Maintenance for this product is included in the monthly fee.
- Maintenance includes technical support + no-charge upgrades to any new version released.
- How Licensed and How many PCs?
- Licensed to be used by one dictator/user.
- Can be loaded on unlimited PCs (may require more installation services if complex environment)
- Is internet connection required while dictating?
- This product requires access to the internet for all usage – all audio is passed to the internet for processing and returned as text.
- What microphone do I use? Can I use an app on my SmartPhone as an input device?
- No physical microphone comes with this product.
- Yes, you can use your SmartPhone as an input device. The product comes with a smartphone microphone app called PowerMic Mobile and your subscription to Dragon® Medical One includes access/usage of the PowerMic Mobile app at no additional charge.
- Dragon® Medical One can also be used with physical microphones and there are many microphone options including handheld programmable microphones such as the popular, programmable handheld Philips SpeechMike. Sometimes it makes sense to use a physical microphone.
- What if I am using or have used an older version of Dragon such as Dragon® Medical Practice Edition?
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As you know, Dragon® Medical Practice Edition is a discontinued product. It was last sold on March 31, 2021 and support ended on March 31, 2023. If you see Dragon Medical Practice Edition on the internet, you are seeing pirated, obsolete software.
Here are two very-positive things to ease your transition to the current product, Dragon® Medical One:- Special price for prior users of Dragon®: You get a first-year discount of 20% -- a special introductory monthly price of $79/month for the first year's subscription.
- We can migrate your Dragon® Medical Practice Edition vocabulary, auto-texts and Step-by-step commands into your new Dragon® Medical One product.
- What if you have access to Dragon® Medical One embedded in your medical record?
- Even if you use Dragon Medical One in a restricted fashion within a medical record product, you may want to purchase your own unrestricted license so you can also use Dragon Medical One in your email, word processor or other apps.
- What if you have access to Dragon® Medical One at your affiliated hospital?
- Even if you use Dragon Medical One at one of your affiliated hospitals, you may want to purchase your own unrestricted license as you will not have rights to use the product purchased by the hospital outside the hospital and its medical record.
- What Dragon Copilot and/or DAX Copilot? Is it included in Dragon Medial One? How can I find out more about Dragon Copilot and/or DAX Copilot?
- DAX Copilot is the original Microsoft+Nuance AI note-writing product that is an add-on to Dragon Medical One.
Dragon Copilot is the newest Microsoft AI Scribe note-writing product -- with additional features above those of DAX Copilot.
Dragon Copilot and/or DAX Copilot are purchased separately.
Contact us for more info about Dragon Copilot and DAX Copilot.
- PC/System Requirements?
- This product requires an internet connection to work!
- Processor (CPU) - Minimum 1.7GHz, Recommended 2.8GHz
- Memory (RAM) - Minimum 512MB, Recommended 2 GB
- Operating System
- 32-bit: Microsoft Windows 10. Make sure that the latest service pack is always applied.
- 64-bit: Microsoft Windows 10, Windows 11, Windows Server 2016, Windows Server 2019, Windows Server 2022 and Windows Server 2025. Make sure that the latest service pack is always applied.
- Microsoft .NET Framework - 4.8 (or higher)
- Microphones - Any microphone that can record audio data in 16 kHz, 16 bit mono format.
Contact us! for microphone information. Popular handheld microphones include the Philips SpeechMikes. - In Microsoft Windows 10 and 11, you can only use Dragon Medical One in the desktop environment, the Microsoft design language-based user interface (Start screen) is not supported.
- Support for virtualized environments from Citrix, VMware, Microsoft and more -- contact us!.
Support for thin client under IGEL and Fujitsu Futro with operating system eLux -- contact us!
- Dragon® Medical One requires a small-footprint application be loaded on your Microsoft Windows-based PC.
- IMPORTANT note regarding Dragon Medical One versions - Your Dragon Medical One subscription includes free upgrades to new Dragon Medical One versions as they become available!
- Data Transmission/Security?
- Audio is delivered via your internet connection using secure, HIPAA-compliant methods and speech recognition is performed in the "cloud" on a secure Nuance server.
- Dragon® Medical One EULA and HIPAA BAA
- Click here to read the Dragon Medical One End User License Agreement (EULA), which contains the Nuance Health Insurance Portability and Accountability Act (HIPAA) Business Associate Addendum (BAA): www.dictation.cloud/NuanceMedicalEULA/
Ready to order? Or, want to trial/test-drive the product?
ORDER?
To order Dragon Medical One, CONTACT US!
TRIAL/TEST DRIVE?
To request a Dragon Medical One trial, CONTACT US!