Nuance® Dragon® Medical One is a secure, portable, accurate, cloud-based medical dictation application available on a subscription basis and is licensed per-user.
THE NUANCE DIFFERENCE - Nuance combines a conversational AI platform with more than 200 partnerships and deep domain expertise to deliver higher performance, measurable outcomes, and a competitive edge for healthcare organizations.
Note: Nuance is a subsidiary of Microsoft.
At over 1,000 large healthcare organizations, Dragon® Medical One users benefit from a variety of features and capabilities -- greater accuracy and automatic updates, greater ease of installation, true cloud deployment with no hidden costs or additional hardware needed, built-in productivity tools and access beyond the EHR, a more robust mobile microphone app, HITRUST CSF certification and uptime guarantees, and high user satisfaction and quantifiable outcomes.
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Want to test drive the product?
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To order Dragon Medical One now, CLICK HERE
If you want to order more than one user, recommend ordering first user and then ordering remaining users from same account.
To start a 7-day Dragon Medical One "test drive", CLICK HERE
If you want more than one person in the same org to test drive, contact us so we can set you up with an org account and then start your test drives.
To jump down this page to pricing info and FAQs, CLICK HERE
Looking for Nuance DAX Copilot information? Dragon Medical One is the foundational product for DAX Copilot so you are looking at relevant information. For information about DAX Copilot, go to our Nuance DAX Copilot page.
Also, at any time, CONTACT US with questions!
Keep reading for more about Dragon® Medical One
Dragon® Medical One is the premier medical dictation product that allows dictation, selection/correction of text, vocabulary customization, creation of personalized auto-texts to insert text/templates and perform steps and more.
Dragon Medical One users dictate into a very-small-footprint local client app that transmits the audio to the cloud for processing and returns text. Users can use as many PCs as they'd like, logging in with their email address to access the product.
See Dragon® Medical One user interface at left.
This picture shows the very-small Dragon® Medical One DragonBar icon with the menu clicked.
NOTE: This DragonBar image shows a menu item for DAX Copilot - the popular Microsoft+Nuance AI note-writing product add-on to Dragon Medical One. DAX Copilot is purchased separately. Contact us for more info about DAX Copilot.
Dragon® Medical One® allows the creation of custom vocabularies, auto-text "commands" with defaults, select-and-say voice editing, navigation commands and more.
Users can use physical microphones such as the PowerMic 4 or the no-charge Nuance PowerMic Mobile smartphone application that lets your smartphone be your microphone.
Learn more and see Dragon® Medical One in action in this short video:
(Overview at beginning, then short demo at about 50 seconds.)
Why Dragon® Medical One?
Cloud-based single voice profile
Dragon® Medical One user profiles are stored in the cloud and are always there, backed up, ready-to-go, etc. with no user/IT work required. Dragon® Medical One users can go to any machine with the very-small, easy to install Dragon® Medical One client software, log in, place their cursor and immediately begin dictating with their voice profile.
PowerMic Mobile
Dragon® Medical One users can utilize their smartphone as an input device by using the PowerMic Mobile app on their smartphone. The PowerMic Mobile app includes the ability to program on-screen "buttons" to start/stop the microphone, advance between [fields] and more. There is no added charge for use of the PowerMic Mobile app.
See image at left showing the popular PowerMic Mobile smartphone app.
Users can also make use of a variety of physical microphones including the popular, programmable handheld Nuance PowerMic.
Automatic updates and ever-improving accuracy
Updates are issued more frequently as Nuance development teams utilize modern development methods to incorporate field feedback and important integration requests into updates that can be pushed automatically or set for a planned install, depending on whether you have customized your installation to integrate with virtual desktops or some other advanced environment.
Dragon® Medical One speech recognition is always improving as Deep Learning AI techniques continuously learn from the 300 million minutes of cloud-based audio and 3 billion lines of medical transcription processed annually.
Worry-free IT
IT staff and users with contract/no IT support will enjoy the simplified environment of cloud-based Dragon® Medical One. The small locally-installed client can be installed quickly and then the user can just sign in, place the cursor and starting dictating.
No more worrying about the location/synchronization/saving of user profiles as profiles are saved in the cloud and are available anywhere.
Automatic updates (mentioned above) can reduce the workload of IT. Even if IT has chosen to not allow automatic updates (because of your site's specific configuration), planned installations can take place quickly and may be deployed in a variety of quick-to-roll-out methods.
Security and reliability
Compliance with healthcare privacy, data security and other laws/standards is a top Dragon® Medical One priority. Your dictated audio and transcribed text are communicated over 256-bit encryption channels using TLS protocols to ensure end-to-end security.
Nuance knows medical dictation is a mission-critical application for healthcare providers so it has built Dragon® Medical One with enterprise-class performance and responsiveness.
Dragon Medical One Analytics
Dragon® Medical Analytics gives system administrators access to individual and site-wide usage metrics and trends so they can optimize clinician efficiency, productivity and workflow.
Pricing:
Dragon® Medical One is a subscription product that can be purchased in one of two budget-friendly options. Users can either pay their subscription monthly or pre-pay the entire contract term -- whichever works best for your budget. Prices are standardized by the manufacturer and the subscription fee is billed on our behalf directly by the manufacturer's billing agent.
Dragon® Medical One Cost?
There are two elements to Dragon® Medical One new-user pricing: an ongoing subscription cost PLUS a one-time, upfront new-user training/installation cost. Details on each are below.
- Dragon® Medical One Subscription cost?
- Cost is:
$99 per user per month with a 1-year contract (Default)
$89 per user per month with a 2-year contract
$79 per user per month with a 3-year contract
Also, special pricing available for prior Dragon users - $79 per user per month for your first 1-year contract.
- Choose your preferred payment cadence/timing to best align with your budget:
- Monthly Payments
- Annual Lump Sum Payment - Pay for the entire term of your contract with a single lump sum payment.
This option is being provided as a convenience for customers. Common reasons for use: - Users whose organizations prohibit them from setting up recurring monthly charges.
- Users desiring the outlay occur in a particular financial period.
- Users spending grant monies or other monies that must be spent in a near-term timeframe.
- Dragon® Medical One One-Time Upfront Cost?
To ensure users are very successful, the manufacturer also requires setup/training for each new user. The manufacturer requires a $525 up-front implementation/installation/training session for each new user.
(Perhaps more, for complicated installs such as certain VDI configurations. We’ll find out more about your configurations & let you know.)
Frequently asked questions
- What is the cost to start a Dragon® Medical One contract?
What is a typical first-time user cost scenario?
We are frequently asked what it takes to start a new Dragon® Medical One contract.
Here is an example new, one-year contract for one user: - Pay the upfront, one-time cost of initial installation/training: $525
- Select a one-year contract and plan to pay monthly: $99 for the first month
- Total initial investment: $624 initial cost
- Ongoing, the user will pay $99/ month for the remaining 11 months.
- What about product “maintenance”?
- Maintenance for this product is included in the monthly fee.
- Maintenance includes technical support + no-charge upgrades to any new version released.
- Who can buy?
- Available to sites with 49 and fewer physicians. (This number does not include mid-levels such as Physician Assistants, Nurse Practitioners, Therapists, etc. – only physicians.)
- If your site has 50+ physicians, please contact us and we will get the appropriate Nuance representative to contact you.
- Must be purchased by an entity so interested individuals will want to identify their purchasing entity.
- How Licensed and How many PCs?
- Licensed to be used by one dictator.
- Can be loaded on unlimited PCs (may require more installation services if complex environment)
- Is internet connection required while dictating?
- This product requires access to the internet for all usage – all audio is passed to the internet for processing and returned as text.
- What microphone do I use? Can I use an app on my SmartPhone as an input device?
- No physical microphone comes with this product.
- Yes, you can use your SmartPhone as an input device. The Nuance smartphone microphone app is called PowerMic Mobile and your subscription to Dragon® Medical One includes access/usage of the PowerMic Mobile app at no additional charge.
- Dragon® Medical One can also be used with physical microphones and there are many microphone options including handheld programmable microphones such as the popular, programmable handheld Nuance PowerMic. Sometimes it makes sense to use a physical microphone.
- What if I am using or have used an older version of Dragon such as Dragon® Medical Practice Edition?
-
As you know, Dragon® Medical Practice Edition is a discontinued product. It was last sold on March 31, 2021 and support ended on March 31, 2023. If you see it on the internet, you are seeing pirated, obsolete software.
Here are two very-positive things to ease your transition to the current product, Dragon® Medical One:- Special price for prior users of Dragon®: You get a first-year discount of 20% -- a special introductory monthly price of $79/month.
- We can migrate your Dragon® Medical Practice Edition vocabulary, auto-texts and Step-by-step commands into your new Dragon® Medical One product.
- What if you have access to Dragon® Medical One embedded in your medical record?
- Even if you use Dragon® Medical One in a restricted fashion within a medical record product, you may want to purchase your own unrestricted license so you can also use Dragon Medical One in your email, word processor or other apps.
- What if you have access to Dragon® Medical One at your affiliated hospital?
- Even if you use Dragon® Medical One at one of your affiliated hospitals, you may want to purchase your own unrestricted license as you will not have rights to use the product outside the hospital and its medical record.
- What is DAX Copilot? Is it included in Dragon Medial One? How can I find out more about DAX Copilot?
- DAX Copilot is the popular Microsoft+Nuance AI note-writing product that is an add-on to Dragon Medical One.
DAX Copilot is purchased separately.
Contact us for more info about DAX Copilot.
- PC/System Requirements?
- Dragon® Medical One requires a small-footprint application be loaded on your Microsoft Windows-based PC.
- Processor (CPU) - Minimum 1.7GHz, Recommended 2.8GHz
- Memory (RAM) - Minimum 512MB, Recommended 2 GB
- Operating System
- 64-bit: Windows 8.1, Windows 10, Windows 11...with latest service packs installed.
64-bit server: Windows Server 2012 R2, Windows Server 2016, Windows Server 2019...with latest service packs installed. - 32-bit: Windows 8.1 and Windows 10...with latest service packs installed
- Microsoft .NET Framework - 4.7.2 (or higher)
- Support for virtualized environments from Citrix, VMware, Microsoft and more -- contact us!.
Support for thin client under IGEL and Fujitsu Futro with operating system eLux -- contact us! - IMPORTANT note regarding Dragon Medical One versions - Your Dragon Medical One subscription includes free upgrades to new Dragon Medical One versions as they become available!
- Data Transmission/Security?
- Audio is delivered via your internet connection using secure, HIPAA-compliant methods and speech recognition is performed in the "cloud" on a secure Nuance server.
- Dragon® Medical One EULA and HIPAA BAA
- Click here to read the Dragon Medical One End User License Agreement (EULA), which contains the Nuance Health Insurance Portability and Accountability Act (HIPAA) Business Associate Addendum (BAA): www.dictation.cloud/NuanceMedicalEULA/
Ready to order? Or, want to test-drive?
ORDER?
Click this link or the "Buy Dragon® Medical One now" button. 
Ordering notes:
- This "Buy Dragon® Medical One now" button will take you to the dictation.cloud ordering site operated by the manufacturer's billing agent.
- You will be able to return to our website by clicking the "Return to Image Management, LLC" button at the top of each screen.
- Please contact us to order any microphones such as the PowerMic.
TEST DRIVE?
Want to start a 7-day Dragon Medical One "test drive", CLICK HERE
If you want more than one person in the same org to test drive, contact us so we can set you up with an org account and then start your test drives.