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Warranty Info

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warranty-green-smaller-optimized.jpgWarranty and other Manufacturers' Support Information for products sold by Image Management, LLC

We are pleased to offer products from most of these and other manufacturers. Here are links to manufacturer's warranty and service policies.  More info is coming. 

Contact us:

  • With any questions about your products or services purchased from us -- from usage questions, training requests, onsite service, etc.
    • This information is only to help you know the manufacturers' warranty policies and links to manufacturers' direct replacement sites.
  • With any questions or for info about any vendor you don't see.
  • If you find any broken links, as manufacturers might move their data.

Dictation Products/Vendors

  • Andrea Communications
  • Insync (Buddy)
  • Nuance®/Dragon®/PowerMic
  • Olympus 
    We, as an authorized Olympus reseller and your point of purchase, are your contact for Olympus product service work and other interaction with the manufacturer.  Please contact us.  The link is provided just for your info.
  • Philips/Speech Process Solutions (See page 7 of this document for USA info.)
    We, as an authorized Philips/Speech Processing Solutions reseller and your point of purchase, are your contact for Philips product service work and other interaction with the manufacturer.  Please contact us.  The link is provided just for your info.
  • Plantronics/Poly/HP - NOTE: Some links/resources/branding may change as HP assimilates the Poly and Plantronics products.
    • Most Plantronics links redirect to Poly.com or HP.com sites.   Poly.com sites will re-direct to HP.com sites starting in November, 2023.
    • Poly support:  https://www.poly.com/us/en/support      Warranty:  https://www.poly.com/us/en/legal/warranty
    • HP support: https://support.hp.com/us-en                    Warranty:  https://support.hp.com/us-en/check-warranty
  • Revolabs
  • Sennheiser
  • Shure
  • SpeechWare
  • VXi

Automation & Tech Products/Vendors

Mobility & Access Products/Vendors

The warranties for most of these vendors' products vary based on product. Let us tell you on a product-by-product basis.

  • Acorn
  • Barrier Free Lifts/Horcher - in each product's operating manual.
  • Bruno
  • Doormate - no longer being manufactured but we do have some service parts
  • Harmar
  • Integrity Custom Concepts (ICC) - formerly Assistive Technologies, Inc. (ATI)
  • Liko
  • Mac's Lift Gate
  • Molifts
  • Open Sesame
  • Pride Mobility
  • RAM Manufacturing

 

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